"CRISIS MARKETING...when you just gotta� eat!"

By Certified Speaking Professional, Michael Scott Karpovich

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Almost all of my knowledge of the professional speaking business has been gained through association with other members of the National Speakers Association. This gift of knowledge has been freely and generously given and now I have the opportunity to give the gift back. Those who understand the premise that the National Speakers Association was built on know that to grow both personally and professionally, one must be prepared to give and only then does one receive. What is offered here is presented in that spirit, with the sincere prayer that you will "pass it on."

What constitutes a crisis that necessitates "crisis marketing?" _________________________________________

What brought you to the point where you must succeed? ___________________________________________

In one sentence, write exactly what you do in your business. __________________________________________

Develop a plan for your business (the more specific, the better. Give dates and detailed descriptions)_________________________________________

When (actual date) do you want to reach the next level in your business? ________________________________

Starting from your wildest dreams and working backward, write what you must do to get to that point.___________________________________________

In four separate paragraphs, describe your business in one, five, ten and twenty years.___________________________________________

What level of your career have you decided to achieve? ___________________________________________

List two people in your line of work that you already know who are at that level:

1) ___________________________________________

2) ___________________________________________

(Homework: Write these professionals and let them know you sincerely admire their work. Ask them if they would mentor you. Ask them at least one very specific question regarding their accomplishments. Ask them for a photo that you could have for inspiration.)

Give three reasons why you must make it to this level as a professional:

1) ___________________________________________

2) ___________________________________________

3) ___________________________________________

List TEN (10) reasons why you are unique, different and valuable. (List values that will make a difference to your client):

1) ___________________________________________

2) ___________________________________________

3) ___________________________________________

4) ___________________________________________

5) ___________________________________________

6) ___________________________________________

7) ___________________________________________

8) ___________________________________________

9) ___________________________________________

10) __________________________________________

Checklist ...Preliminary steps to effective "CRISIS MARKETING":

  • A unique approach to your work.
  • Passion for your profession.
  • Limited Topic
  • Limited Marketplace
  • Title that sells and evokes interest
  • Logo
    • Visual: a symbol that represents you and your service (from $50)
    • Audio: a catchy and unique word or phrase that represents you and your service.
  • Letterhead (simple, attractive and professional) (500 for $40)
  • Business Cards (simple, attractive and professional) (500 for $25)
  • Size #10 Envelopes (simple, attractive and professional) (600 for $30)
  • 10 x 13" Envelopes (simple, attractive and professional) (100 for $25)
    • Headsheet / One Sheet (500 for $100)
    • at least two photos or one photo and one illustration
    • personal logo
    • promotional biography
    • list of services
    • titles and descriptions
    • list of clients
    • quotes from clients
    • contact information (or omit this to create bureau-friendly material)
  • Flyers on individual services
  • Schedule of Fees
  • Letter of Agreement / Contract (a booking/confirmation process)
  • Phones
    • Toll-Free Number (less than $25 per month plus usage)
    • At least two phone lines. One personal, one business.
    • Answering Machine with time/date stamp and remote access. (about $200)
    • Fax
  • E-Mail Address
  • Web Site
  • At least 200 "Hot" Lead Names (start out of state!) (15,000 rented names for $500)
  • Clincher Packet...
    • Two-pocket folder marked with mailing label or logo. (500 for $450)
    • Cover letter (ideally signed by someone other than you)
    • Publicity Photo(s) (200 for $60)
    • Headsheet
    • Schedule of Fees
    • Letters of Recommendation
    • Flyers
    • Brochures of previous conventions / conferences
    • Published Articles
    • Newspaper clippings
    • "Fillers" - Posters / Poems / Cartoons / etc.
  • Computer
    • Invoicing (I use Quicken and Quickbooks)
    • Database (I use ACT)
    • Word-processing (I use Word for Windows)
    • Publishing (I use PageMaker)
  • Audio Recorder
    • Marantz Cassette tape recorder (about $400)
    • DAT (about $700)
    • Duplicator (about $900)
  • Mail
    • Federal Express Account (call 1-800-238-5355)
    • Express Mail Account (US. Postal)
    • Bulk Postage Permit ($75)
    • Postal Meter (about $200 annual)
  • Your own Preferred Customer cards
    • Airlines
    • Rental Cars
    • Hotels

To give you an idea of what your investment might be, I have listed selected prices for several of the above items. These are prices I found through my own research.

E-Mail: CLICK HERE!
Home Page: http://www.karpovich.com


THREE-TIERED MAILING PLAN

Mail to at least 200 "hot" contacts three times, within three or four months:

MAILING ONE � THE OFFER

A cover letter--

  1. + on your own stationery
  2. + singing your praises
  3. + referring to your work
  4. + referring to your results with a client
  5. + stressing measurable value
  6. + a free offer like "for a free tape send in the postpaid card�" or "for a free report on sales tools that work, call our toll-free number�"
  7. + signed by your assistant (or a friend)
  8. + a postscript�.. P.S. By the way�.
  9. An enclosed letter of recommendation
  10. An enclosed flyer or Headsheet
  11. A reply card

MAILING TWO � THE GIFT

A personal note--

  1. - on your stationery
  2. - following up on letter one
  3. - less formal
  4. - mentioning the enclosed gift� "I came across this article/cartoon/ poem/poster that I thought you would be interested in."
  5. - signed by you
  6. - a postscript � P.S. By the way�

The gift is nothing more than an article or cartoon; ideally, something that speaks to the need for your service and written by someone other than you. This should be printed, not copied, so it looks like the original...perhaps cutout newspaper articles on newspaper stock for each of your 200 contacts. The message is you took the time to find, cut out this article and send it to this person exclusively.

MAILING THREE � THE ENDORSEMENT

A powerful letter of recommendation from one of your satisfied clients or an advocate.

  1. . on their stationery (reprinted on original color stationery)
  2. . opening with "Dear Colleague,�"
  3. . pointing out how you met a need or surpassed expectations (praises).
  4. . signed by the client (signature reprinted with blue ink)
  5. . noted that you were sent a copy, i.e. "cc: Your Name�"

A Xeroxed copy of a flyer on you, with your contact information (address and phone).

Tips for writing letters�

  • Sign your letter in blue ink. It gives the reader the feeling of authenticity.
  • Always use a postscript; a "P.S." is always read even when the body of the letter is missed!

    E-Mail: CLICK HERE!
    Home Page: http://www.karpovich.com


PARTIAL DIRECTORY OF SUPPLIERS

NTPA Columbia Books. An ideal, inexpensive directory of National Trade and Professional Associations. With names, numbers, budgets, meeting dates and more� 202-898-0662

SRA Columbia Books. An ideal, inexpensive directory of State and Regional Associations. With names, numbers, budgets, meeting dates and more� 202-898-0662

Jem Photographic These people create great inexpensive black and white photos for promotions. Have the photos created from B/W or color prints with your logo printed on them. 412-621-0331

J&R Music Inexpensive audio equipment, computers, accessories and computer programs. (Call for catalog) 1-800-221-8180

Nightingale Conant An ideal way to see what sells and to check out your colleagues, mentors and "competitors." Inspiration for your own products. (Call for catalog) 1-800-323-5552

Kingdom Tapes A great supplier of microphones, audio equipment and product supplies like blank audiotapes, videotapes and boxes. (Call for catalog) 1-800-788-1122

NRS Great inexpensive supplier of promotional material. Ideal for flyer and brochure printing. They also offer inexpensive photos and posters. (Call for sample kit and catalog)  toll free: 1-877-772-6846

MOORE Business Products A large collection of business supplies from paper clips to desks. (Call for catalog) 1-800-323-6230

QUILL Office Products A discount catalog for business supplies for the office.(Call for catalog) 1-800-789-1331